IT Support
Your business needs the very best IT help and assistance available but unless you are a large organisation full time support staff is simply not an option. We provide external support services to clients the length and breadth of the United Kingdom. We manage, and maintain your IT systems thus eliminating the need for your own internal IT department. Benefit from our team of highly qualified engineers while saving thousands of pounds at the same time.  Web Based Control Panel – log onto your very own support desk and log your fault. You will receive constant updates to acknowledge what we are doing and when we hope to have your fault resolved.
Email – submit your request via email from any account. We will automatically generate your support request into your control panel for you. We will then send you constant updates to acknowledge what we are doing and inform you when your problem is resolved. Phone – When you call us, your call is answered by a real person. No need to press 1 for sales, 2 for accounts, 3 for support or 4 to be cut of rudely and abruptly! Support phones are answered directly by Support Staff. We understand the frustrations of businesses where time wasted is money lost. Our Software installs onto your PC network and silently monitors every piece of software and hardware in your building whether you have a single PC or a network of hundreds. We monitor any changes to the software and hardware. If for example a member of your staff installs an unauthorised piece of software or a game onto their PC without your approval, you can rest assured that you will receive an email from us informing you of the indiscretion and asking you how you wish us to deal with it. Over 90% of system failures are caused by software wrongly installed. Have you ever experienced the frustrations of email failures & lost internet connections. Ever lost a document because you didn’t have a backup? How would you handle a Virus attack? Our experts are there for you and can always find a solution to your problem. Our Software allows our engineers to remotely access your network and individual PC’s on it and experience shows that we are able to solve over 85% of problems without the need for a visit to your site. Downtime is therefore always kept to a minimum.
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About Us
